Privacy Policy
Last Updated: February 28, 2025
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1. Introduction
We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our SMM service.
2. Information We Collect
2.1 Personal Information
- Name and contact details
- Email address
- Billing information
- Government-issued ID (for verification purposes)
- Social media account information
2.2 Usage Data
- IP address
- Browser type and version
- Device information
- Access times and dates
- Pages viewed
- Platform interaction data
2.3 Marketing Data
- Marketing preferences
- Communication history
- Service feedback
- Survey responses
3. How We Use Your Information
3.1 Primary Uses
- Account creation and maintenance
- Identity verification
- Service delivery and optimization
- Processing payments
- Communication about your account
- Customer support
- Platform security
3.2 Secondary Uses
- Service improvement
- Usage analysis
- Trend monitoring
- Marketing communications (with consent)
- Legal compliance
4. Data Retention
4.1 Active Accounts
- Account data retained while account is active
- Marketing data kept until consent withdrawn
- Financial records kept as required by law
4.2 Inactive/Deleted Accounts
- Unverified accounts deleted after 1 hour
- Deleted account data removed within 30 days
- Anonymized data may be retained for analytics
6. Data Security
6.1 Security Measures
- Encryption in transit and at rest
- Regular security assessments
- Access controls and monitoring
- Secure data backup systems
- Employee security training
6.2 Breach Notification
- We will notify affected users of data breaches
- Notification will be prompt and comply with applicable laws
- Details of incident and mitigation steps will be provided
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Object to data processing
- Data portability
- Withdraw consent
- Lodge complaints with supervisory authorities
8. Children's Privacy
Our service is not intended for users under 18
We do not knowingly collect data from minors
We will delete any inadvertently collected minor's data
9. International Data Transfers
9.1 Data Location
- Data may be stored and processed in multiple countries
- We ensure appropriate safeguards for international transfers
- We comply with applicable data transfer regulations
9.2 Transfer Safeguards
- Standard contractual clauses
- Adequacy decisions
- Privacy Shield compliance (where applicable)
11. Marketing Communications
11.1 Opt-in
- Marketing emails require explicit consent
- Clear opt-in mechanisms provided
- Consent records maintained
11.2 Opt-out
- Every marketing communication includes unsubscribe option
- Opt-out requests processed promptly
- Marketing preferences can be updated in account settings
12. Changes to Privacy Policy
- We may update this policy periodically
- Changes will be posted on this page
- Significant changes will be notified directly
- Continued use indicates acceptance
13. Contact Us
support@makeittrend.com
14. Additional Rights by Region
14.1 European Users (GDPR)
- Right to be forgotten
- Data portability rights
- Automated decision-making rights
- Additional consent requirements
14.2 California Users (CCPA)
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information
- Right to non-discrimination